1 Reply Latest reply on Jul 17, 2015 9:05 AM by karasumah

    weak connection


      Good day globe. I have this connection problem. Im registered to globe internet promos. But my internet is so weak i cant use it. I cant even play COC. Pls help me FIX this. Thank you

        • Re: weak connection

          Provide nyo  po yung details below :

          Handset :


          Signal Indicator: (e.g. H+, H E)

          Location :



          Paki troubleshoot narin po

          if android

          Settings > More...> Mobile networks > Network Mode > Change to WCDMA only


          if Iphone (This will remove saved  Wifi and network's settings )

          Settings>General> Reset > Reset Network Settings(Phone will restart)