5 Replies Latest reply on Jul 27, 2015 6:58 PM by zyper95

    2MBPS DSL + Phone Plan with Speed of 200-300kpbs per download.

    theworstman

      Hi Globe,

       

      Good day to you! I just got my connection 2 weeks ago after applying online. Well, the installation went smooth. Anyway, I'd like to raise an issue regarding my Globe DSL Plan as per subject. Everytime I check speedtest.net to check my DL/UL speed, the result normally ranges between 1.9++ to 2.0++ mpbs. However, when it comes to downloading files, movies, & etc, I only receive a speed of 200-300kpbs since day 1. Would you know the reason as to why I am experiencing this? Should this be considered a breach of contract as I am not receiving the service that has been disclosed on the contract signed?