0 Replies Latest reply on Aug 3, 2015 1:41 PM by jhervygravy

    Spending & Credit limit


      Now I'm confuse.
      My cousin have a 499 plan with a credit limit of 700.00Php.

      We did requested for the "Spending limit" to be decreased to his desired one which is 600.00Php.
      However just recently he saw his bill and its above the 600 but not more than 700.00.


      Base from my understanding on the image below.
      Globe can actually disconnect his plan as soon as he exceeded the "Spending limit" but seems that's not the case? Or is it because of his Credit limit is still not being exceed which cause it was not to be temporarily disconnected?

      .Credit, Limit.jpg