2 Replies Latest reply on Aug 6, 2015 7:45 AM by jerrifecatalan

    i cannot access the internet using my mobile data

    maefeljoice

      I already registered my number to the Go Surf 50 promo but still I can't access the internet using my mobile data. The H logo on the upper screen appears when I'm turning the mobile data on , but I can't access the internet even facebook. On the H Logo above, only the arrow upward blinks while the downward arrow does not blink at all. The two should blink interchangeably right? I don't know what's the problem. The signal is strong. I kept on restarting my phone. Last month my mobile data was okay, I was able to access the internet, but now I can't. Please need help.