2 Replies Latest reply on Aug 7, 2015 10:27 PM by Jeian

    globe pocket wifi plan 999

    rachelbeciera

      Hello po, ask lng po ako. Last year po mga august kumuha po ako ng pocket WiFi sa globe, tinanong po nila ako kung first time KO bang gagamit into sabi KO oo.. Pero wala ho silang enecplain sakin maliban LNG sa pwede raw akong mgstop kung kelan KO gusto. After 3mos of using po at nagbabayad nmn po ako nang maayos inantay KO nlng po ecut nila connection KO that month kc ang hina ng connection, akala KO po ok nayun kc wala nmn silang sinabi sakin na bumalik pako. Nitong May po tumawag sila sakin at sabi kailang KO daw mgpa terminate at 6k nadaw ang balance na babayaran KO kc dw hindi ako nagpa terminate, nalito ako nung una kc wala nmn silang sinabi dati about termination tas saka lng sila tumawag sakin na malaki na hung balance KO, binaliwala KO yun at nagalit ako syempre, tas nung July 17 nag text yung tiga Law Office dw cla at client nila hung globe 8k ndw mhigit babayaran ko.. Ano pong dapat kung gawin? Hindi KO nmn ginamit hung wifi at ni wala silang sinabi sakin about termination

      .. Sana po masagot, thanks

        • Re: globe pocket wifi plan 999
          zyper95

          For every postpaid plan may contract yan kung ilang months. Since Plan 999 for sure meron kang pinirmahan na contract and imposible na di nila sinabi sayo na naka-contract yung plan mo. Ang masasa-suggest ko lang go back sa Globe Store kung san ka nag apply, hanapin mo yung manager at kung sino yung nag assist sayo at the time na kumuha ka ng plan to settle and clear all this things.

            • Re: globe pocket wifi plan 999
              Jeian

              However, it is also possible but rare na misinformation ung agent. It is much better if you talk to an Globe Representative via call or visit them to make correct arrangement and to talk each party that has issue. They may give you offers for paying the correct fees on your account.