1 Reply Latest reply on Aug 13, 2015 11:24 AM by Arnel S. Bansil

    No signal found for mobile networks

    jenasuncion

      Hello,

       

      I have been trying to call and send a message using my phone Samsung Galaxy Trend Lite Model GT-S7392 however, I have been getting below errors. I don't know when the problem started though. The number has not been receiving messages and I have loaded the sim card as well. I have been using the sim card since October 21, 2014 and seldom loaded it.

       

      I have tried inserting the sim card on another phone and tried to send a message or call any numbers but I am getting the message "Emergency calls only". I have also restarted the phone and removed the sim card but nothing happened.

       

      When I attempted to send a message..

      No signal found for mobile networks

       

      When I try to call, even balance inquiry..

      Not registered on network

       

      What I found upon checking the phone's SETTINGS:

       

      Network:

      Unknown

       

      Service State:

      Out of service

       

      More Settings> Mobile Networks> Network Operators

       

      When I selected Search Networks:

      Error while searching for networks

       

      When I selected Select automatically:

      Unable to connect. Try later

       

      In case the number has been deactivated and you need it, please send an email to [email protected] so I can provide the number or advise what I can do to have the number activated. Kindly assist and advise on this problem. Thank you very much!