5 Replies Latest reply on Aug 13, 2015 8:13 AM by rubyannrsls

    Sim Replacement Issue

    rubyannrsls

      I wanted to make my sim micro but I incorrectly cut it so I requested globe to replace my sim with a micro. The wrongly cut sim is still functioning while the new micro sim globe gave me was not functioning. It has been 12-hours since my old sim was off and still my new sim was not functioning and its number is unknown and cannot be reached. Anyone knows why is that? What seems to be the problem? Thanks in advance!