Hi. I have a postpaid plan and my phone (iPhone 6) was stolen last June. I thought my gadget care plan is for 3 months only and the globe store in our place didn't tell anything when we report the incident they just replace the simcard. So when I checked my bill this month (I haven't saw my bill for the past few months because I'm not in the province) there is a gadget care plan included there. Can I still avail the gadget care plan even the theft happened 3 months ago? Thank You.
Sorry to know that. It would be best for you to get in touch with any of our support channels listed at Contact Us for proper handling. You can also proceed to the nearest Globe Store to inquire more about it.