contacted your hotline for assistance. NO help.
Can you help me process this concern instead?
They said to apply for a wired connection PROBLEM is, Danao City, Cebu has no wired connection service all are canopy based. Currently your routers firmware is limited, I request/want a new/old router that has advance settings, this router currently has no previlege whatsover. I ask my neighbor who also have the same router with "old" firmware, she has advance settings.
I am currently on 5mbps plan, unfortunately even still within my data cap my connection does not go up beyond 1mbps on speedtest.net.
I just need to disable the SPI ( Stateful Packet Inspection) settings and use the Port Forwarding on your Huawei B593s-931 so packets from my online game can reach my PC so i wont suffer from frequent disconnection.
Please contact me on the registered phone number I provided on your customer data.
Thomas Rainier T. Saballa