1 Reply Latest reply on Aug 20, 2015 8:20 AM by Arnel S. Bansil

    HOOQ Activation

    leonalyn07

      Hi Globe.

       

      I'm a postpaid subscriber and has recently availed of HOOQ 1-month subscription. I opted for it to charged to my globe bill. But I am not getting any activation code. What I get instead is a message saying "Sorry, you have entered an invalid keyword......" I tried repeating the process, got the same message.

       

      So I tried another way *143#. I got a message asking me to send ACCEPT HOOQ to 8888. I did. But I didn't get any reply again. I also tried RESEND ACTIVATION CODE on *143# but nothing. I sent HOOQ RESEND to 8888 and still nothing. Kindly help me fix this issue.