I subscribed to PLAN1999 and added HOOQ149 as a promo pack last August 17, 2015. I checked the status of my subscription and my HOOQ149 is already active. However, i never received any activation code that is required for me to activate my account. I called globe hotline (211) several times and i did everything they asked me to do (send HOOQ RESEND to 8888, ACCEPT HOOQ to 8888, register on http://hooq.tv) but still no activation code has been sent in my number. Can anyone please help me on this issue? Any reply will be much appreciated!