2 Replies Latest reply on Aug 26, 2015 1:26 PM by jbalagao

    How can I block my SIM if I am not in the Philippines?

    jbalagao

      Dear Globe Customer Service,

       

      Good afternoon.

       

      My postpaid number is 09175482422 and was currently being used by my son, Joshua.  However, just now, my other son sent me a message that Joshua lost his mobile unit along with the SIM.  I have already asked my son to call 211 to have it blocked.  However, I know it will be a problem since I am not the one who will make the call.

       

      In lieu of the above, my I know how I can immediately have it blocked?  Is there a way that I could just send an email notification?

       

      Your prompt reply and action will be appreciated.

       

      Best regards,

      Judy