I'm having the same problem. Cannot download or update any apps i have on my phone. Internet as a whole is working fine. But since a week or so ago, i'm having app store issues.
Sorry to know that. Have you tried basic troubleshooting? Do you have the latest iOS version installed in your phone? Kindly refer to these links Cannot Connect | Troubleshooting | Help and Support and Help and Support Guide to learn more.
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Hope this helps.
Yes. IOS version 8.4.1 up to date. Tried restaring my phone. Turning wifi
on and off and all sorts of reset. I think it's a service issue since I can
download/update apps using my mobile data with no problems. To say it's
very slow in the app store is an understatement. It's terribly slow.
On Fri, Sep 4, 2015 at 12:32 PM Paulo D <[email protected]>
Its the same thing for me. I noticed when trying to download via Itunes the download will proceed at normal speed for 1 sec then go back to several hours after a while. If you pause and resume the download continue for 1-2 sec at normal speed then lose the speed again. It seems to me Globe is throttling app store downloads.
Me too I am using Globe [email protected] LTE, Apps Store won't download or updates my apps on my device. We have four iDevices and all failed to download and updates apps from the App Store. Do Globe block App Store?
note: All of our devices are updated to the latest version of iOS.
Still have that problem - iTunes Store not availabe on latest iOS AND OSX versions.
Also this morning many websites weren't available, neither with the SIM in my pocketwifi nor with the LTE SIM in my iPhone 5S - and also with the LTE SIM in my girlfriends android phone.
I live in OneOasis Mabolo (Brg. Kasambangan) in CEBU-City.
Globe installed a lot of Tattoo home broadband here over the last weeks because PLDT has no cable available for landline/dsl.
So after installing a lot of new broadband Home broadband the Internet over LTE here is nearly unusable.
Please ask your technicians if they did a needs analysis before installing all the new tattoo customers - I guess that wasn't done !
Please increase the overall bandwidth in my area WHILE or better BEFORE installing more and more customers !