All I have from her so far is that she's using Globe and she has a number that's tied to her internet, she's using a portable wifi device. I'm trying to get more specifics along how to proceed here, what kind of plan is going to help her get online. I'm in America, so it's different here. I'm looking at plans that have only 50mb of usage for 3 days, that's vastly limited on American standards, but perhaps there is a number conversion rate there that doesn't apply. How many mb does an average person use over there per day. Can I have a customer service rep trace the info so I can get her paid up and back online correctly? She is about an hour drive away from Tacloban
Let me help you with this. First, I need to clarify a few things. Are you looking to get your girlfriend a prepaid or postpaid account? Will she be using the same portable wifi device or does she want to apply for something like Tattoo Home Broadband postpaid plan with a modem which we will install at her house? Let me know.