1 Reply Latest reply on Sep 8, 2015 11:52 AM by Arnel S. Bansil

    Games Subscription over Super Home Phone Landline

    ayan023

      an somebody tell me paano ako nachacharge monthly ng games subscription sa Super Home Phone Landline ko?

       

      And take note,starting 3rd bill nachacharge na ko ng games subscription pero wondering how would that happen eh landline nga ito walang internet.So everytime na nakakareceive ako ng bill pinapa-adjust ko kahit na maliit lang ang charge sa skin.So Globe management approved it naman. And they informed me na they will stop this game subscription na. But then every month nakikita ko pa din sa bill ko.And same routine call the Globe Customer Service and make some adjustments and stop the games subscription. Until now on my 6th Bill still nachacharge pa din ako. And not a small amount na kasi umabot na ng hundreds. So I called again the Globe Customer Service and ask if they can make again an adjustments regarding this. So they tell me na di na pwede and valid charge ito. Im asking them if they can give what game subscriptions ito,di daw nila maview. Im wondering lang Im using a Huawei wireless landline na no data connection setting so paano ako magsusubscribe sa games even hindi naman ito touchscreen. And why pa ko mag aabala magsubscribe eh may broadband naman ako.Bundled Broadband and Super Home Landline ang kinuha ko. I know Globe can view it. Kaya please make some actions naman. Paulit ulit na lang ang routine na ito. Better change na lang ako ng internet and landline provider if ganito lagi. Walang aksyon puro salita.