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Hi anntapa2003!You can try these steps below:1. Turn on the Tattoo Mobile WiFi device2. Wait for device to be recognized by the computer3. Connect to Mobile WiFi device4. Wait for connection to be established5. Open browser of choice, and type “192.168.1.1” in the address bar to generate user interface.6. Click “Log in” on the upper right corner of the window, and input username and password.Username: adminPassword: admin7. To subscribe to promos and check account balance, select the SMS tab and click New Message.Hope this helps.