2 Replies Latest reply on Sep 18, 2015 10:21 AM by Arnel S. Bansil

    HIGH Packetloss on DOTA2 SEA Server

    sylar60000

      Hi,

       

       

      I've been experiencing 15-35% packetloss on DOTA2 SEA SERVER, i Tried playing on different server - US WEST... I'm getting high ping (200ms) but 0% packet loss. Ive tried escalating it to their tech support team but the CSR mentioned the issue is already out of scope on globe's team.

       

       

      Please see attached file

       

       

       

      34xgy6s.png

       

       

       

      Traceroute

       

        1     1 ms    <1 ms    <1 ms  192.168.254.254

        2    17 ms    17 ms    17 ms  10.188.44.91

        3    22 ms    63 ms    45 ms  10.188.45.206

        4    31 ms    17 ms    28 ms  120.28.124.233

        5    18 ms    17 ms    17 ms  120.28.4.45

        6    27 ms    20 ms    20 ms  120.28.4.82

        7    61 ms    60 ms    60 ms  120.28.4.214

        8   124 ms   121 ms     *     32590.hkg.equinix.com [119.27.63.72]

        9     *      160 ms   162 ms  153.254.86.5

      10   159 ms   161 ms   159 ms  sgp-1.valve.net [103.28.54.1]