1 Reply Latest reply on Jul 10, 2017 9:16 AM by jacquiyekcaj

    Spotify "You are not Eligible"?

      Hi Globe,



      I have a problem regarding in activating my Spotify account.
      when i was about to register my email and birthday it says that "You are not eligible"
      but according on my globe plan it is bundled.


      i have an 5mbps/DSL plan with HOOQ & SPOTIFY i received also text that my plan is bundled with these two apps.

      the HOOQ activation code is ok. but the Spotify says "You Are not Eligible"

      i already sent an email at [email protected] but no response as for now.

      can you please help me with this issue?  thank you very much