Hi. We recently subscribed to LTE Home postpaid plan 1099. It comes with a wireless phone bundle. It was installed last August 21, 2015. Everything was working fine. Last 2 days ago, my mom received an email regarding our bill statement. The bill coverage was from August 21, 2015 until September 12, 2015. I was wondering why we have been charged a week earlier yet it was only 22 days since the installation. I thought we will be charged after a month. Is there anyone who has experienced this also?
That's your first bill which is pro-rated, meaning you're only charged for the service from the date your account was activated up to your cut-off date. Your next bill will reflect a full one-month period.