1 Reply Latest reply on Sep 24, 2015 11:41 AM by Paulo D

    Hey Globe~!


      I applied for a postpaid line last Friday, September 18, 2015 and got approved the same day. My problem is that the SIM card hasn't been activated yet. I was told that the wait period for activation should be 24-48 hours. But apparently, the SIM is still not activated yet. I tried rebooting my phone couple of times already but it's not fixing the issue. I would really appreciate if you can help me with this concern. I been so excited in using my new postpaid plan. I hope I can hear from you soon~!


      here my account info:


      Account name: Jan Khrysner M. Velayo

      SIM card serial number: available upon request


      You can contact me through SMS or send me an email anytime.