I tried registering gounli500 hours ago. I have received a message from 2123 after a long wait that I have free FB for 1 month. Shortly after, I received a message from 8888 saying my request could not be processed and that I should try later. I can't, however, because the 500 had already been deducted from my balance. I checked my promo status as well and it says that I am not registered. What will happen to the deducted amount? Please fix this.
Sorry to know that. There is a system activity that is affecting promo registrations. You may try again within 24 hours or raise this to any of our support channels listed at Contact Us in case you need further assistance.