I have 1299 3 Mbps LTE Plan but I only get 500 Kbps speed. The cell site is very near to us only 30 meters I guess. Why i am getting slow speed internet? Another problem is sometimes, when my computer connects to the internet, it timeouts. Why this is happening to me?
Howdy roel_99! I agree that a stable internet connection is important. Have you tried these basic troubleshooting steps? If you need further assistance, you can reach our other customer support channels on our official Contact Us page. Hope this helps.