Hi nelskib. I called 211 and selected several menus - and waited for almost
an hour for a cust serv rep to talk to me. Pero wala, ang tagal ko
naghintay pero napuputol nalang yung call na wala naman akong nakakausap.
Then I tried calling again, but a voice message tells me that I do not have
enough load to make a call - to a customer service hotline?? Tagalog po
yung message and lalake na yung nagsasalita, hindi na tulad nung dati na
babae usually and English. Please, I want my promo back. Nasayang lang yung
load and promo ko di ko naman nagamit. Sana kung may system maintenance
nagpauna na kayo ng announcement, dati naman ginagawa nyo yun. Pero this
time wala manlang pasabi. Taz after 2 days I received a message saying that
my promo is already expired? Pero a day before, when I checked my promo
status, sabi ng Globe I am not registered to any promo. What sorcery is
this?? I want my promo back please.. Please make up for 2day-promo na
nasayang lang. Thank you po..
On Wed, Oct 7, 2015 at 9:51 AM, nelskib <email@example.com