im very disappointed, nag parecontract ulit ako thru hotline last September... until now,Lagi ako ng follow up pero lagi nila sinasabi skin na wait ko yung feedback nila after 24hrs/ 48hrs but then wala ako natanggap mag 3 days wala pa din...follow up ko lang po status kung madedeliver pa ba yung ahndset o hindi na..ibahin ko kung mag rerenew ba ako ng contract o hindi ko na lang itutuloy.
Howdy chai08! You're correct in that this needs to be clarified soon. However, only our loyalty team is capable of handling your recontracting case. I suggest contacting them again at +63 2.730.1300 to follow-up your case.