Howdy chrmdfreak! Your subscription to Supersurf hasn't expired, but your usage was subjected to the Fair Use Policy which set the restoration of your normal browsing speed by midnight. Let me know if the experience is still the same up to now. Thanks.
Today, i checked via *143#, i only used 55MB today, and there's no internet anymore! I doubt that it's the signal because I've been using internet at the same place as usual. A prompt response would greatly be appreciated. I hope it doesn't take 2 days again to reply
Thanks for your reply.
The thing is Globe usually sends this message if I exceeded the 800MB/day limit: "Hi, We noticed that your data usage has been really high.... etc"
and to top it all of, I've checked my mobile internet allocation via *143#, it hasn't reached 800MB yet. It's only 679MB. I understand that you need to set limits to cater to other customers, but I haven't reached the 800MB limit, yet you guy put a sanction on my account.
Another instance is that after just a short period of time of browsing when just a little of the allocated MB is used, Globe sends me that message again, cutting off my internet. What's going on?