i clicked the basic troubleshooting yet no wedpage found. just an fyi, i
alteady cleared my cache and checked my setting, restart the fone, change
sim since this wasnt the first time happen to me. i had followed all the
procedure the agent told me to. the network is just bad. it started before
two days before "lando" typhoon came. i had a subcription of gotscomdodd70,
but the network is bad. so i decided to subcribe another gotscombodd70. the
first 4 hours network service is good, but afterwards i cant hardly
connent. so after 3 days span and i havent consume all my data i decide to
change plan to gosurf50. same status of the network... too slow.
i also make use of the prepaid chat and have conversation with the agent.
before the chat i still had load balance of 100. after the chat, i checked
my balancr all is left is 56. thats why i immendiately use it on gosurf50.
would you kindly explain the inconvienience had caused me. thanks
On Oct 20, 2015 9:15 PM, "nelskib" <firstname.lastname@example.org>