2 Replies Latest reply on Oct 21, 2015 9:23 PM by Daveon5

Why cant i subscribe to uall15? And inquire balance

Daveon5 Oct 16, 2015 11:49 PM

I I tried to subscribe to uall15 this morning but i got a reply the it was an invalid keyword. I have been using uall15 for about a year how come it becomes an invalid keyword all of a sudden? Even inquiring balance is taking so long, almost a whole 12 hours before i get a text back from globe bal inquiry. I have tried asking people i know to try bal but same problem. What is going on with globe?

Re: Why cant i subscribe to uall15? And inquire balance

Arnel S. Bansil Oct 19, 2015 4:39 PM (in response to Daveon5)

Howdy Daveon5! Can you try registering again after 24 hours? If the experience is the same, you can reach our other customer support channels on our official Contact Us page. Hope this helps.

Cheers.
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- Re: Why cant i subscribe to uall15? And inquire balance
  
  Daveon5 Oct 21, 2015 9:23 PM (in response to Arnel S. Bansil)
  
  nelskib
  
  Good Day, I have waiting every time i want to subscribe to uall15 for the past few days already almost a week. There are time I can subscribe but mostly I get a reply of having an invalid keyword, I have tried uall15/UALL15/Uall15 all replied with "invalid keyword" or sometimes no reply at all. I have tried calling the hotline, all said to wait for 24 hours due to enhancement. It is really an inconvenience. I'm planning on changing network if this continue.
  
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Why cant i subscribe to uall15? And inquire balance

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Re: Why cant i subscribe to uall15? And inquire balance

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