1 Reply Latest reply on Oct 22, 2015 7:35 PM by Arnel S. Bansil

    Regarding GoSurf and Spotify

    entp369

      So I have been having a problem with data allocation because whenever I use the Spotify app it seems to be consuming data not on the free Spotify data allocation but my actual browsing allocation.

       

      So this was at 7:48 am status inquiry:

       

      You're currently registered to GoSURF with remaining 346378KB of mobile data, valid until 2015-10-23, 20:17:58. You also have 794328KB from your free Spotify valid until 2015-10-23, 20:17:58. To stop your GoSURF or free content, text GOSURF STOP. To track your data usage, text DATATRACK. Send to 8888. Please remember that stopping your GoSURF will forfeit unused mobile data and stop your free Spotify trial.

       

      And after that I streamed Spotify songs (no browsing, purely Spotify) to see if it actually consumes my supposed to be browsing data:

       

      9:32am

       

      You're currently registered to GoSURF with remaining 304575KB of mobile data, valid until 2015-10-23, 20:17:58. You also have 794055KB from your free Spotify valid until 2015-10-23, 20:17:58. To stop your GoSURF or free content, text GOSURF STOP. To track your data usage, text DATATRACK. Send to 8888. Please remember that stopping your GoSURF will forfeit unused mobile data and stop your free Spotify trial.

       

      You can see that from 346378KB of mobile data, it went down to 304575KB. Whereas on the free Spotify allocation it only went down from 794328KB to 794055KB. That's BS because I only used Spotify during that timeframe. Is there some sort of registration that has to be done regarding Spotify so I can use the actual free Spotify data allocation and not the actual mobile data? Or do I have TM/Globe to blame for this? Please answer.