1 Reply Latest reply on Oct 27, 2015 9:06 PM by Arnel S. Bansil

    Suffering very slow connection

    jing19

      I'm very disappointed with the service. Imagine paying for 3mbps speed but suffering to the point of 0.04? Calling the attention of costumer care but what I got is only a promised of system upgrade, that I have to wait for a couple of months for them to resolve the issue. It is kind of unfair since I am paying monthly for that.

      One more thing, how come that I've already consumed 68% of my data allowance that even most of the time I can't even run my speed test. How would that be possible?

      Very frustrating!!!

      Just seeking justice!