Howdy eiyanjean16! You are correct in that there should be no cash-out if that's what was noted on our website. Did you ask at the store why you had to pay P1,999 and yet only P999 reflected on the receipt?
Back at plan 999 The personel gave me a powerbank. She said its free. But i dont think so. And she told me "i paid 1k cash out so that i can avail txt to all net for 24 months."
but NO i saw the fliers befor i took the plan. The Globe post samsung j5 is free no cash out @plan 999. With freebies below named txt all net for 24 months!!!
she told me the 1k is for the phone so I demand a reciept she gave me a reciept with powerbank name reflected on it. I thought the phone i was supposed to pay? Y does the powerbank is on the reciept?
I think she gave me a boundle kit. Am i right??
Earlier in the afternoon i ask a differnt globe personel i ask y do i need to pay 1k cash out. Without her i idea im in survey .
"She told me i took a boundle kit dats y i paid 1k cash out ."
Until when is the promo of plan 999 samsung with no cash out txt allnet promo???? I realy doubt the Girl. Even though i ask her she find ways to make her side right!
I need an explination! is this how u treat ur clients??? I dont need the powerbank at all! Pls clarify evrything. Thnx