1 Reply Latest reply on Nov 4, 2015 10:01 PM by notevenfollowed

    I just got my Globe BB LTE installed and I want it disconnected or terminated


      Hi. I just got my Globe BB LTE installed last 23rd of October. My billing period is just between 23 Oct 15 to 26 Oct 15; and due date is on the 16th of November, 2015. My online job company complained that i dont have stable connection and asked me to change from LTE to WIRED. I have no choice even I like your speed. So can you help me tell what are the necessary things i should do. And especially how much i should pay? like termination fee or other penalty fee since it hasnt been a month yet? Please respond. I am very frustrated since the chat support and customer support cant answer me directly with this questions.