2 Replies Latest reply on Nov 7, 2015 5:28 AM by jibang23

    give us back our load

    jibang23

      purchase 130 pesos of load today for me and my gf..tried to create a promo then after receiving error message saying promo cannot be processed,both of our loads are gone!!

       

      please,we need our load back asap..your response will be highly appreciated.

        • Re: give us back our load
          Paulo D

          Hi jibang23!

           

          My apologies for the confusion and I agree that this needs to be cleared up. However, we need to check your account. Since Community can only accommodate non-account related inquiries, I suggesting contacting our other customer support channels for assistance.


          Hope this helps.

            • Re: give us back our load
              jibang23

              09278071141- this is my number

              09052971824 - my girlfriends number

               

              we load 130 pesos initially then another 30 pesos after makain yung initial load when we try to register for a 1 week promo last nov.4..i tried to contact other cs channel but di naman makontak sila..so please sir,we need your help..please review our account..please sir paulo,we need your help..thanks in advance