Last sunday night, I loaded a regular load amounting to 320 pesos, i registered it into GoSurf 299. after i received the confirmation and i browsed facebook and played games and consumed 100-200mb. day after, i tried using the pocket wifi but i cant seem to open any websites or games so i checked my balance, i was shocked when i found out that my balance is 0. the worst part is i cant even use my pocketwifi. it felt like i was robbed... i hope you can help me!
Howdy icycake13! It looks like this is something we need to verify in our system. Since Community can only accommodate non-account related inquiries, I suggesting contacting our other customer support channels for assistance. Hope this helps.