2 Replies Latest reply on Nov 6, 2015 9:38 PM by orudorin

    Globe iPhone 6s pre-order inquiry

    leandrapilarvillaroman

      I have received an email from Globe last November 1 that my order (iPhone 6s) is in progress and said that I will receive a text within 48 hours. Until now, I've been waiting for that text or call. It's been on "STATUS: Ongoing Evaluation" ever since.


      My reference number is GTP89080106.


      What's good, Globe?

        • Re: Globe iPhone 6s pre-order inquiry
          neilph

          leandrapilarvillaroman

          are you recontracting? or new line? call the hotline via 211 or 730-1000 or 730-1300 for recontracting

            • Re: Globe iPhone 6s pre-order inquiry
              orudorin

              I tried recontracting my account and pre ordered an Iphone 6s Plus under plan 1799. It was approved. I wanted the cash out charge to bill but according to the rep i need to request for a credit limit increase. Which i did and was also approved. Earlier this afternoon, i resumed with my application but still im not allowed to use the charge to bill feature. According to the rep, im not eligible since i will not be able to finish my contract (Feb 2016) if i proceed with the application. I'm willing to pay all necessary fees but why does Globe making it hard for me to get what i want. And it seems like your reps are not aligned in terms of product/promo knowledge. To support that claim, yesterday when i tried requesting for a credit limit increase at Globe Gateway, i was declined. But, when i did the same request via Gservices app, using the same financial docs, it was approved.