5 Replies Latest reply on Feb 16, 2016 9:00 PM by hardeep.01

    gosurf 299

    franco.gadrinab

      my gosurf 299 got expired too early. i recently just loaned gosurf15 on nov 5, and at the same day, i registered to gosurf299. Today, is nov 7, so my gosurf15 sent me a message that i have used up my registration and its already expired.(which is normal) But the problem is, my registration to gosurf299 is not usable now as well. what can i do? AND I JUST CALLED YOUR GLOBE HOTLINE, AND RECIEVED THE WORST CUSTOMER SERVICE EVER. Salamat sa inyo.

        • Re: gosurf 299
          franco.gadrinab

          btw the second person i talked to was actually nice and helped me and gave me a reference number. i just hope this issue will be resolved asap. just give me back my load or register me back to gosurf 299. Right now, i am currently registered to gosakto 30 for 3days while waiting for your resolution.

            • Re: gosurf 299
              Arnel S. Bansil

              Howdy franco.gadrinab! My apologies for the inconvenience. Since you already have a reference number, feel free to let me know the latest updates right here. I'll be monitoring your case.

               

              Thanks.

                • Re: gosurf 299
                  hardeep.01

                  Hi good eve my problem is i can't register gosurf299

                  Sorry, but you're registered to another mobile surfing promo that can't be used together with GoSurf. You can wait for your current subscription to expire, or you can stop it and register to GoSurf. Stopping a promo will forfeit your unused data. For other mobile data promos, dial *143# or text SURF to 8888 for free.

                    • Re: gosurf 299
                      hardeep.01

                      I try to gosurf stop

                      Sorry, but you're not registered to GoSURF. Register now by texting the keyword to 8888 (Ex. GS30) or dial *143# for free and select Surf Promos. GS10 - 40MB/ 1 day, P10, GS15 - 40MB/2 days, P15, GS30 - 100MB/1 day, P30, GS50 - 350MB/3 days, P50, GS99 - 200MB/30 days, P99, GS3D - 500MB/3 days, P99, GS7D - 1GB/7 days, P199, GS299 - 1.5GB/30 days, P299, GS15D - 2.5GB/15 days, P499, GS499 - 3GB/30 days, P499, GS799 - 3GB/30 days, P799, GS999 - 5GB/30 days, P999, GS1799 - 10GB/30 days, P1799, GS2499 - 15GB/30 days, P2499.