1 Reply Latest reply on Nov 9, 2015 6:36 PM by Paulo D

    Iphone concern


      Hi globe telecom. This my concern. Can i swap my iphone 6 to your new iphone 6s? But my plan is not under the iphone forever plan. And one more thing. Your facebook account replied that i may, as long as i pay the pre-termination fee and my outstanding balance in my current plan. But yesterday i went to another branch of globe telecom and ask about this concern but they told me that they don't do swap? Please answer this concern thank you.

        • Re: Iphone concern
          Paulo D

          Hi jomykatam28!


          Thank you for your question.


          Currently, we don't offer iPhone swap like what our reps from the Globe Store said. If you're Postpaid Plan is still within contract, you can pay for the pre-termination fee and outstanding balance for you to avail the new iPhone 6s via recontracting. I think that's what the folks from Globe Facebook meant.


          Hope this helps.