I would like to know why our plan 1299 is billed up to 1399. I have been encountering this problem before, and the excess of 1299 was waived due to Unli BB bundle that is not part of the package of 1299, and also we never used that bundle. please fix this billing issues. Our account number is 850845258 under the name of Mrs. Virginia Degamo.
Don't worry. Our support team can clarify things for you once they check your account. Since Community can only accommodate non-account related inquiries and has no access to customers' accounts, I suggest contacting our other customer support channels for assistance.