1 Reply Latest reply on Nov 24, 2015 11:52 PM by Paulo D

    Need help about PUK!!


      Hello Sir, is there a way to retrieve the puk code of my sim? I "accidentally" entered the puk several times... my iphone 5S was on my pocket that time and when i check my phone, its already stating to enter correct PUK Code, when I cancel it, my phone is already locked... i create myaccount to retrieve my PUK code but cant verify my number since my sim was locked..  hope you could help me...

        • Re: Need help about PUK!!
          Paulo D

          Hi dyordz!


          Good day!


          You may find your PUK code at the back of your SIM tray. If you no longer have the SIM tray with you, kindly proceed to the nearest Globe Store and request for a SIM replacement with the same number. Just bring the actual blocked SIM card and 2 valid IDs.


          Hope this helps.