Hi. I am to recontract my plan and i opt to have Iphone 6s 64gb rose gold. But then whenever I call your hotline, the said handset is out of stock. I also have it pre ordered and have it picked up in SM north Edsa on Nov 8. But then I was out of the country at the time they called me. Would it possible to have it reopen because as per the site it is already cancelled? Thank you in advance.