hello i subscribed in supersurf50 but still i was charge with the regular browsing rate of 5 per 15 min. does anyone know how to stop the regular browsing? i have already turned the alert on to prevent future charges it has around 10 peso extra load and still no internet connection.
Howdy khim rey perez! First and foremost we need to identify if your Supersurf subscription pushed through. We can do this by contacting our other customer support channels to have your account checked. Hope this helps. Thanks.