2 Replies Latest reply on Jun 6, 2013 5:01 PM by c0lboy

    Globe network capping pa help naman po.

    shin217

      patulong naman mga sir dito sa isyu ko 3 araw nang mabagal ang internet ko pero mabagal parin tapos pag tatawag ako sa hotline sasabihin lang sa akin na nagamit ko na ung 3gb na cap ko eh pero 3 araw na,patulong naman sa isyu na to.

        • Re: Globe network capping pa help naman po.
          hcescala

          Hi shin217, is your capping 3GB for a month or per day? You might want to reset your network and observe your connection :smileyhappy:

          • Re: Globe network capping pa help naman po.
            c0lboy

            Bandwidth Shaping policy of Globe Telecom or Globe's term Fair Use Policy.

            The Globe @Home broadband service currently provides the following peak volume capacity depending on your plan:

            For WiMax Postpaid 512 Kbps: 16 GB – 20 GB per account per month
            For WiMax Postpaid 1 Mbps: 21 GB – 25 GB per account per month
            For WiMax accounts with Speed Boost add-on or is installed starting on May 13, 2011:
            For WiMax Postpaid 512 Kbps: 1 GB per account per day
            For WiMax Postpaid 1 Mbps: 3 GB per account per day
            For WiMax Postpaid 2 Mbps: 5 GB per account per day

            For DSL accounts with Speed Boost add-on or is installed starting on November 11, 2011:
            For DSL Postpaid 1 Mbps: 3 GB per account per day
            For DSL Postpaid 2 Mbps: 5 GB per account per day
            For DSL Postpaid 3 Mbps: 7 GB per account per day
            For DSL Postpaid 5 Mbps: 10 GB per account per day

            If a customer exceeds the peak capacity, the following may be experienced:
            For WiMax Postpaid: their subscribed base plan speed will be reduced until end of month or day and will resume the following month or day if they availed Speed Boost add-on/s or a new WiMax plan starting on May 13, 2011.

            For DSL subscribers: their subscribed base plan speed will be reduced until end day and will resume the following day if they availed Speed Boost add-on/s or a new DSL plan starting on November 11, 2011.