2 Replies Latest reply on Jan 1, 2016 4:54 PM by chinkeetoes

    i disconnect from steam and battle.net a few minutes after connecting (request timed out)

    vtg1993

      it always happens and nothing i try works. i am connected to the internet and have a fast connection but i always get disconnected from steam and battle.net, using the net for browsing and downloading does not get cut off, only these 2.

       

      if this helps anything, here is my tracert to battle.net

       

      Microsoft Windows [Version 10.0.10586]

      (c) 2015 Microsoft Corporation. All rights reserved.

       

       

      C:\Users\****>tracert battle.net

       

       

      Tracing route to battle.net [24.105.29.30]

      over a maximum of 30 hops:

       

       

        1   487 ms     1 ms     1 ms  192.168.254.254

        2   389 ms   466 ms   488 ms  10.188.44.45

        3   466 ms   384 ms   450 ms  10.188.44.46

        4   361 ms   340 ms   379 ms  120.28.4.137

        5   258 ms     *             *          120.28.1.237

        6   437 ms     *             *          120.28.10.58

        7   493 ms   476 ms     *          12.91.226.29

        8   469 ms   365 ms     *          cr2.la2ca.ip.att.net [12.122.104.70]

        9   527 ms   413 ms   461 ms  12.123.249.77

      10     *        *        *     Request timed out.

      11     *        *        *     Request timed out.

      12     *        *        *     Request timed out.

      13     *        *        *     Request timed out.

      14     *        *        *     Request timed out.

      15     *        *        *     Request timed out.

      16     *        *        *     Request timed out.

      17     *        *        *     Request timed out.

      18     *        *        *     Request timed out.

      19     *        *        *     Request timed out.

      20     *        *        *     Request timed out.

      21     *        *        *     Request timed out.

      22     *        *        *     Request timed out.

      23     *        *        *     Request timed out.

      24     *        *        *     Request timed out.

      25     *        *        *     Request timed out.

      26     *        *        *     Request timed out.

      27     *        *        *     Request timed out.

      28     *        *        *     Request timed out.

      29     *        *        *     Request timed out.

      30     *        *        *     Request timed out.

       

       

      Trace complete.