I have the same issue. Sobrang hassle! Even the OTP is not accepting this number. As per the BDO customer support, the issue is with Globe not updating their list to BDO.
"We regret the inconvenience.
Globe provided only list of mobile number (in prefixes) that can be enrolled and reloaded via BDO Online Banking. We regret that your mobile number is not included in the list thus, it cannot be enrolled for reloading.
For 0995 prefix, the acceptable mobile number range from 800000 to 999999, 1100000 to 1199999 or 5000000 to 5999999.
Thank you and good day."
Please resolve this issue Globe! Kindly update BDO with the number range of 4000000 to 4999999
Ayaw din sakin 0956
There are MANY Globe cp number prefixes that have not been reported to BDO ... and it causes MUCH frustration. Globe stores do not understand the problem and insist it is a problem with BDO .... which of course ..it is NOT! 0915xxx ... doesnt work ....0945xxx doesnt work ... BOTH are normal Globe prepaid cp numbers...
ALL Smart and TM cp numbers work fine ..please sort this out Globe!!