7 Replies Latest reply on Jul 9, 2018 8:30 AM by [email protected]

    BDO mobile prepaid reload

    againstthaflow

      Hi. I've been trying to enroll my globe tattoo number in BDO mobile prepaid reloading but it keeps on saying that my number is not valid for this network. My number prefix is 0995. I've also tried enrolling another number before with a 0905 prefix and it was accepted. Pls. help. Thank you.

        • Re: BDO mobile prepaid reload
          janperzone

          I think your concern should be reported to BDO.. try to leave a message on Contact Us | BDO Unibank, Inc. or contact them on numbers listed on their page...

          • Re: BDO mobile prepaid reload
            jonasfabriag

            I have the same issue. Sobrang hassle! Even the OTP is not accepting this number. As per the BDO customer support, the issue is with Globe not updating their list to BDO.

             

            "We regret the inconvenience.

             

            Globe provided only list of mobile number (in prefixes) that can be enrolled and reloaded via BDO Online Banking. We regret that your mobile number is not included in the list thus, it cannot be enrolled for reloading.

             

            For 0995 prefix, the acceptable mobile number range from 800000 to 999999, 1100000 to 1199999 or 5000000 to 5999999.

             

            Thank you and good day."

            • Re: BDO mobile prepaid reload
              blairosnz

              Please resolve this issue Globe! Kindly update BDO with the number range of 4000000 to 4999999

              • Re: BDO mobile prepaid reload
                nejen

                Ayaw din sakin 0956

                • Re: BDO mobile prepaid reload
                  maureen181818

                  There are MANY Globe cp number prefixes that have not been reported to BDO ... and it causes MUCH frustration. Globe stores do not understand the problem and insist it is a problem with BDO .... which of course ..it is NOT! 0915xxx ... doesnt work ....0945xxx doesnt work ...  BOTH are normal Globe prepaid cp numbers...

                  ALL Smart and TM cp numbers work fine ..please sort this out Globe!!

                  • Re: BDO mobile prepaid reload
                    mc_corp@yahoo.com

                    I just called BDO hotline and i ask them to email me a list of globe prepaid numbers that can be enrolled to bdo online but they said they cannot email me instead i ask them to dictate one by one and this is the list that they gave me hope this could help.

                     

                    GLOBE Prepaid numbers only.

                    Updated July 8, 2018:

                     

                    9052000000-9055799999

                    9056600000-9056699999

                    9062000000-9065999999

                    9151000000-9151599999

                    9151700000-9159999999

                    9162000000-9167999999

                    9172000000-9172099999

                    9172400000-9172599999

                    9172700000-9172799999

                    9173300000-9174999999

                    9176000000-9176199999

                    9176400000-9176499999

                    9176600000-9176699999

                    9176900000-9176999999

                    9177300000-9177699999

                    9177800000-9177899999

                    9179000000-9179999999

                    9266100000-9267599999

                    9271010213-9271010214

                    9271010221-9271010222

                    9271010228-9271010230

                    9271010232-9271010234

                    9271010296-9271010303

                    9271010310-9271010319

                    9271050000-9271099999

                    9271200000-9279999999

                    9361500000-9361599999

                    9369000000-9369999999

                    9751100000-9751199999

                    9761100000-9761199999

                    9771100000-9774999999

                    9777000000-9777999999

                    9950800000-9950999999

                    9951100000-9951199999

                    9955000000-9955999999

                    9961100000-9961199999

                    9971100000-9971199999

                    9976000000-9976999999

                    2 of 2 people found this helpful