same here cant convert
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There was a system maintenance from Jan 23 9pm to Jan 24 9am. All GCash transactions are suspended. I just received a message now that all transactions are back and good now as the system maintenance was already concluded.
GCash usually sends advisories on this matter. For your info.
Hi thanks for replying, but do I need to go through the KYC process again
because I have been trying to convert prepaid load to Gcash since this
morning and there are always 2 outcomes.
1) The Gcash app crashes when I try to login ( I have tried reinstalling
the app and it still crashes from time to time.)
2) I was able to login as I was about to convert prepaid load to Gcash it
just says " you will receive a notification from us shortly to confirm your
transaction" but it doesnt send me any notification via SMS or even via
Email. I have encountered the same problem before and at that time I was
not yet registered in the KYC. I went through the process already and was
able to use the Gcash service for 1-2 weeks. As of now this I am still not
able to convert anything to Gcash.
Thanks in advance, would greatly appreciate it if I reply was made.
On Sun, Jan 24, 2016 at 1:33 PM, neilph <email@example.com
Ou nag False Advisory sila . Kala ko meron na wala pa pala . Dapat sinasabi nila kung matatagalan para di antay ng antay ang mga tao .