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If i may ask, is your sim LTE capable?
make sure that your LTE SIM is in SIM 1 not in SIM 2...
if still not getting LTE signal.. you may force your phone to get LTE signal only...
try at your own risk..
*#*#4636#*#* on your dialer..
The screen will show a Testing menu. Now choose the Phone information option
Scroll down the til you find the "Preferred network type"
tapos select LTE Only
Same problem with my asus zenfone 2.. I am using a Globe Prepaid LTE sim but still no 4G signal.. anyone knows how to fix this?