I would like to file a formal complain on Whinie Marata. How do I go about filing a complain against one of you employees. I have been getting bad service and poor customer service experience with Globe. And this employee of Globe reacted on my facebook by spamming my page with a comment "PLDT CUSTOMER SERVICE SUCKS" instead of initiating an effort to resolve my complain. She even sent a message to me and a friend of mine then blocked us both. Looks like she has been very busy on facebook during office hours instead of working.
I hope that you can assist me in this matter as I would like to teach your employee a lesson.