1 Reply Latest reply on Feb 12, 2016 11:07 AM by Arnel S. Bansil

    Filing a complain on a Globe Employee


      I would like to file a formal complain on Whinie Marata.
      How do I go about filing a complain against one of you employees.
      I have been getting bad service and poor customer service experience with Globe.
      And this employee of Globe reacted on my facebook by spamming my page with a comment "PLDT CUSTOMER SERVICE SUCKS" instead of initiating an effort to resolve my complain. She even sent a message to me and a friend of mine then blocked us both.
      Looks like she has been very busy on facebook during office hours instead of working.


      I hope that you can assist me in this matter as I would like to teach your employee a lesson.


      thank you very much.