Hi jokecamus, Do you know your cut-off date? When did you pay your bills?
Example Scenario: Cut-off date: 15th of the month, Bill no. 2 (December 16, 2015 - January 15, 2016), Payment Date: February 18.
In this scenario, the payment will be posted on your Bill no. 4 and not in Bill no. 3. The reason is, the payment made was beyond your cut-off date. The system only captured the details from the start date of your cut-off until the end of cut-off (In figure: January 16 - February 15, 2016).