7 Replies Latest reply on Feb 12, 2016 8:45 AM by janperzone

    GCash not updated?

    iftcobrado

      Hello, I have been having trouble with my GCash for days now. Kaka-register ko lang sa GCash and hindi pa ako nagpa-KYC. May ₱196.00 akong prepaid balance and gusto ko sanang i-convert to GCash kaso pag pumunta ako sa GCash, 0 balance yung nakalagay under my mobile number na may laman.

       

      I also am having a problem dialing *102#—TM's USSD code for check balance. I am currently on android device. Tried GCash application & web. Pati din sa built-in SIM Toolkit sa phone ayaw mag 'BAL INQUIRY'. Nakakapag check balance lang ako using *143#.

       

      Need help asap baka kasi manakaw yung prepaid load balance ko. :3 Thank you!