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Itry mo pong magpalit ng cellphone. Kung nararanasan mo pa rin ito sa bagong cellphone, maaring SIM Card ang may problema. Magpapalit ng sim card sa ilang mga Globe Business Centers.
Kung gumana naman ito, maaring ang inyong cellphone ay may maling setting(s) o may problema sa pagsesend ng messages.
Have you tried basic troubleshooting? You can refer to this link Cannot Send SMS | Troubleshooting | Help and Support to learn more. You may also get in touch with any of our support channels listed at Contact Us for further assistance.
Hope this helps.