2 Replies Latest reply on Feb 24, 2016 4:52 AM by fervish

    Apple ID password Reset

    fiver

      Hi Globe Staff, need your help on my problem na mai-reset ang apple ID on Iphone 5. Tumawag na ako sa apple hotline sa Singapore at advice nila na kailangan nila ang copy ng official receipt ng iphone. Unfortunately yung iphone 5 ay issue ng globe about more that two years ago on plan 1799.  Naipadala ko na sa kanila yung delivery receipt at certification from globe pero ang hinihingi nila ay yung official receipt na may name ng company kung saan galing yung phone with IMEI at yung price ng unit. Need your help on copy of official receipt.